Privacy Policy

Last Updated: 01/13/2026

Suction Force (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of personal information:

Name

Email address

Phone number (including mobile number)

Physical address (for servicex service scheduling)

Any information voluntarily provided through forms, phone calls, or messages

How We Collect Information

We collect personal information through:

Website contact forms and booking forms

Quote request forms

Phone calls and voicemail messages

SMS/text message interactions

Email communications

Cookies and basic website analytics tools

How We Use Your Information

We use personal information to:

Schedule and provide septic, grease trap, and related services

Communicate appointment confirmations, reminders, and service updates

Respond to customer inquiries and support requests

Send SMS messages, emails, or calls related to services, billing, or promotions (with consent)

Improve our services, website, and customer experience

SMS Messaging & Text Message Privacy

SMS Program Description

By opting in to receive text messages from Suction Force, you agree to receive SMS communications related to:

Appointment confirmations and reminders

Service updates and notifications

Billing or account-related messages

Promotional or marketing messages (if explicitly opted in)

Message frequency may vary based on service activity.

Message and data rates may apply.

Opt-In & Consent

Customers may opt in to receive SMS messages by:

Submitting a website form that includes SMS consent

Providing verbal consent during a phone call

Texting an opt-in keyword (if applicable)

By opting in, you authorize Suction Force to send text messages to the provided phone number.

Opt-Out Instructions

You may opt out of SMS communications at any time by:

Replying STOP to any text message

Contacting us directly to request removal

After opting out, you will no longer receive SMS messages unless you re-enroll.

For help, reply HELP or contact us directly.

Verbal Opt-In Keyword Disclosure

If verbal opt-in is used, customers will be informed that they may also opt in by texting a designated keyword (e.g., START) to our business number to receive text messages.

How We Store & Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Information is stored securely using trusted platforms and service providers with industry-standard security measures.

Sharing of Personal Information

We do not sell, rent, or share personal information with third parties for marketing purposes.

We may share personal information only:

With service providers necessary to operate our business (e.g., scheduling, billing, messaging platforms)

When required by law, legal process, or government request

To protect the rights, property, or safety of Suction Force or others

All third-party providers are required to safeguard personal information appropriately.

Your Rights & Choices

You may request to:

Access, verify, or correct your personal information

Update or change your contact details

Request deletion of your personal data (subject to legal obligations)

Opt out of communications at any time

Requests can be made by contacting us directly.

Cookies & Website Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. These tools do not collect sensitive personal information.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Suction Force
📍 Fort Worth, TX
📞 817-440-4030
📧 [email protected]